Terms of service

Last updated: 02/04/2026

By accessing this website or placing an order with Prisma, you agree to the terms outlined below. These terms exist to protect both you and us and to keep expectations clear.

If you don’t agree with these terms, please don’t use the site.

 

Use of the Site

You agree to use this website for lawful purposes only and not in a way that could damage, disable, or interfere with the site or its functionality.

All content on this site, including text, images, designs, and product concepts, belongs to Prisma and may not be copied, reproduced, or used without permission.

 

Orders and Payments

All prices are listed in U.S. dollars unless otherwise stated.

When you place an order, you agree that:

  • The information you provide is accurate and complete

  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud, pricing errors, or inventory issues. If an order is canceled after payment, you will be refunded.

 

Shipping and Delivery

Shipping timelines are estimates and may vary based on location, carrier delays, or other factors outside our control.

Prisma is not responsible for delays caused by carriers, customs, or incorrect shipping information provided at checkout.

 

Returns and Refunds

Our return and exchange policy is outlined on the Returns & Exchanges page and is incorporated into these terms.

Refunds are issued according to that policy and only after returned items are received and inspected.

 

Product Use

Prisma products are designed for teens and adults unless otherwise stated.

You are responsible for using products as intended. Prisma is not liable for misuse, modification, or use outside of reasonable expectations.

 

Limitation of Liability

To the fullest extent permitted by law, Prisma is not liable for any indirect, incidental, or consequential damages arising from the use of this site or our products.

Our total liability, if any, is limited to the amount paid for the product in question.

 

Third-Party Services

We may use third-party services for payment processing, shipping, analytics, or site functionality. Prisma is not responsible for the policies or practices of these third parties.

 

Changes to These Terms

We may update these terms from time to time to reflect changes in the business, site functionality, or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date. Continued use of the site after changes means you accept the updated terms.

 

Governing Law

These terms are governed by the laws of the United States and the state in which Prisma operates, without regard to conflict of law principles.

 

Contact

If you have questions about these terms, you can contact us at:

support@prisma